Our cookie policy

What are cookies?

Our website uses cookies to distinguish you from other users, in order to provide a more personalised web service, making it easier for you to find the content you most enjoy seeing. A cookie is a text-only string of information that we pass to and store on your computer, phone or tablet through your web browser so that our website can remember you.

A cookie will typically contain the name of the domain which the cookie has come from, the ‘lifetime’ of the cookie (the time before it expires), and a value, usually a randomly generated unique number. In addition to ‘session cookies’, which do not remain active after you leave our site. If you log in to the site, we use cookies that store information between your visits so that you don’t have to log in again.

As we respect your right to privacy, our website allows you to choose not to accept some types of cookies, including those used to better target advertising or improve the performance of our website. Our cookie notification pops up when you first enter our website (you’ve probably already clicked to dismiss it when you arrived here today). 

There are however some cookies that are strictly necessary for our website to work properly – these are usually only set in response to actions made by you which amount to a request for services, and usually involve setting privacy preferences, logging in, filling out forms or similar features. These cannot be switched off at our end, but in your browser settings, you can choose not to accept all cookies. Please be aware that if you do so, you may not be able to use all the interactive features of our website. Find more information about cookies, and how to refuse or clear them from your history.

What types of cookies do we collect and why?

Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how many visitors move around our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our website will not then work. These cookies do not store any personally identifiable information.

  • Google Analytics

    Cookie identifier: www.google-analytics.com/analytics.js _ga _gat _utma _utmt _utmb _utmc _utmz _utmv 

    Purpose: The Google Analytics cookies are used to gather anonymous information about how you use our website. We use this information to improve our website and make it easier to use. You can opt out of being tracked by Google Analytics using the Opt Out Browser Add-On from Google.

    Data sharing: Undisclosed

  • Google Dynamic Remarketing

    Cookie identifier: googleads.g.doubleclick.net/pagead/viewthroughconversion/933409888

    Purpose: Dynamic remarketing cookies let us show previous visitors ads that contain information from pages they have viewed on our website.

    Data sharing: Anonymous data is shared with third parties.

  • Google Adwords Conversion

    Cookie identifier: www.googleadservices.com/pagead/conversion_async.js

    Purpose: Google Adwords conversion cookies let us track significant events like completed donations and event sign ups. We can then use this information to optimise our Google Adwords campaigns effectively.

    Data sharing: Anonymous data is shared with third parties.

  • Facebook Business

    Cookie identifier: www.facebook.com/tr/

    Purpose: The Facebook Business cookie is used to track conversion events on the website, for example when a specific page has been viewed. We then use this data to tailor relevant paid ads to our users on Facebook.

    Data sharing: Data is shared with third parties (specifics undisclosed).

  • Hotjar

    Cookie identifier: static.hotjar.com/c/hotjar-265399.js

    Purpose: The Hotjar cookie is used to track how our users engage with pages across our website. With this cookie data, we can see where users are clicking and how they are interacting with our website. We then use this information to optimise and improve user journeys on the site.

    Data sharing: Undisclosed

  • Rocket Fuel

    Cookie identifier: c1.rfihub.net/js/tc.min.js

    Purpose: The Rocket Fuel cookie uses complex technology to pick the best ads to show across their programmatic display ad network, based on everything we know about the context: the ad itself, the page that needs an ad, the time of day and other external factors, and information from your browser or mobile device digital advertising identifier that we use to predict what advertising would be most relevant and interesting to you.

    Data sharing: Aggregate data is shared with third parties. Anonymous data is shared with third parties.

  • Silence Media

    Cookie identifier: adserver.silence-media.com/metric.gif campaign=261&action=completepage&key=68d188afe25c34d10fe286492c96db98

    Purpose: Silence Media collects data about your computer or device that is considered non-personally identifiable and pseudonymous in most jurisdictions in which we operate. In certain contexts and jurisdictions, Internet Protocol (IP) addresses and other pseudonymous information may be considered personal data. Silence Media uses this information to target ads and measure the effectiveness of ads on behalf of Silence Media’s advertisers.

    Data sharing: Silence Media reserves the right to publish or otherwise make public anonymous, aggregate, or summary information regarding users and campaigns run on behalf of our clients.

  • DoubleClick

    Cookie identifier: stats.g.doubleclick.net/r/collect

    Purpose: Google's DoubleClick products provide ad management and ad serving solutions to companies that buy, create or sell online advertising.

    Data sharing: Aggregate data is shared with third parties. Anonymous data is shared with third parties.

Third party cookies

We utilise a number of third party technologies on our website who may deploy a cookie to your device. We have no control over these third party cookies but you can see the list of the trusted third parties we use below, with a link to their cookie details:

Our Privacy Policy

At Cystic Fibrosis Trust, we are committed to protecting your personal information and being transparent about what we do with it. 

Our Helpline

Our Helpline is available to anyone looking for information or support with any aspect of cystic fibrosis, a listening ear, or just to talk things through.

What is CF?

Cystic fibrosis (CF) is a genetic condition affecting more than 10,800 people in the UK.

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