General enquiries
For general enquiries, please call 020 3795 1555 or email enquiries@cysticfibrosis.org.uk
Donations
To make a donation, visit our donation page, call 020 3795 2177 or email supportercare@cysticfibrosis.org.uk
Cystic Fibrosis Trust helpline
Our confidential helpline offers a listening ear and information and support on all aspects of cystic fibrosis, including financial support such as benefits and our welfare grants.
Consent portal enquiries
For any queries regarding our consent portal, please call 020 3795 2177 or email supportercare@cysticfibrosis.org.uk
Press
If you are a journalist and have a media enquiry please contact our Press Office for more information.
Events and fundraising enquiries
For events and fundraising enquiries, please call our team on 020 3795 2176 or email events@cysticfibrosis.org.uk
Please note, calls may be recorded for training purposes.
Website and social media
For enquiries about our website, please contact website@cysticfibrosis.org.uk or for information on our social media channels contact social@cysticfibrosis.org.uk
Write to us
We are always grateful to those supporters who send us donations and correspondence through the post. Unfortunately at present we are only able to access our incoming post one day each week, due to restrictions imposed by our landlords. We will do our best to process incoming letters and cheques in a timely manner, but we ask for your patience as it may take longer than usual to deposit cheques at the bank and to send thank you letters to donors.
Cystic Fibrosis Trust
One Aldgate
Second floor
London
EC3N 1RE
Comments and feedback
If you have something you would like to share with us about our work, please write to us at the above address or email enquiries@cysticfibrosis.org.uk
Complaints
We aim to provide the best level of service to our beneficiaries and supporters and set ourselves very high standards. It is important that you let us know if we have fallen short of your expectations. Read our complaints procedure.